Image trumps reality for Land Rover

If you’re looking for some interesting insight into how Land Rover has been able to thrive while Hummer had to die, check out “A tale of two brands: How Land Rover makes 14 mpg sexy” by Rebecca Lindland, director of research for IHS Automotive.

Lindland chronicles the mistakes of GM and how Land Rover’s branding has enabled the SUV maker to keep on trucking. (It’s Rang Rover Evoque captured the North American Truck of the Year award this year at the Detroit Auto Show even though Land Rover skipped the show.)

Lindland points out something that many people know, but hate to admit. Consumers buy based on reputation — earned or not.

Hummer, a brand GM killed along with Saturn and Pontiac, was the poster child of American excess and abuse. In 2008, I drove a Hummer H2 SUT in Los Angeles for a week and had people flipping me off on the highway, leaving nasty  notes on the windshield and generally disapproving of my choice of vehicle everywhere I went.

It was certainly not a vehicle that will help you win friends and influence Californians, unless crushing Civics was the way you intended to influence them.

Of course, numbers don’t lie. Land Rover sales are up 10 percent for 2011 and Hummer sales were at 0 for the year. J.D. Powers supports Lindland’s ideas. A recent study released by J.D. Powers says that consumers are influenced more by common knowledge and conventional wisdom than their personal experiences.

I find that sad.

While there may be nearly an unlimited amount of information available for any vehicle nowadays, people still make their purchased from their gut, from what they’ve heard, than what they may learn. Information be damned.

Scott Burgess
Scott Burgess is the auto critic for The Detroit News. A Michigan native, he returned to Detroit in 2005, when he began working at The News as the assistant auto editor. He has been writing about cars since 2006, when he became The News' auto critic. His reviews appear every Thursday. Prior to working in Detroit, Scott was the Middle East Bureau Chief for Stars and Stripes. He has also been a reporter and editor in Elmira, New York, and Boca Raton, Florida. Scott holds a BA in communications from UCLA. Prior to college, Scott was a paratrooper in the 82nd Airborne Division. Scott has garnered numerous awards for his work, ranging from a Wheel Award for his reviews from the Automotive Press Association to the runner up for the Distinguished Service to the First Amendment from the Scripps Howard Foundation. Scott can also be seen on many media outlets, where his expertise on the auto industry and the vehicles people drive are discussed. Follow him on Facebook and on Twitter @autocritic.

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