Here’s good news for Delta’s frequent – and not so frequent – flyers: Your SkyMiles will no longer expire.
Delta Air Lines Inc. says the points customers earn for air travel will no longer expire. The points – redeemable for free air travel and other benefits – previously expired if they were unused after two years.
Delta, the largest passenger carrier at Detroit Metropolitan Airport, has one of the longest-running loyalty programs in the industry. The airline says it’s the only major U.S. carrier to offer miles benefits that don’t expire.
“Now that our massive frequent flyer program integration is complete, we are focused on smart ways to improve the SkyMiles program for all members,” said Jeff Robertson, Delta’s vice president ” SkyMiles. “We know how much customers value their miles, so eliminating mileage expiration is a major win for them. This is yet another benefit that sets us apart from the pack, making Delta a clear leader in loyalty program benefits.”
Other improvements to the SkyMiles program include a new Diamond Medallion tier that offers complimentary lounge access. The airline also has eliminated all award redemption fees and offers a free first checked bag on Delta flights for Gold, Platinum and Reserve Delta SkyMiles credit card holders from American Express.